Mad Casino's Responsible Gambling Tools
Mad Casino publishes its full responsible-gaming policy on the /responsible-gaming page. The operator-side tools available to every account, regardless of tier or deposit volume:
Cool-down period (1-48 hours) A short pause on your account. During the cool-down, you can still log in and withdraw your existing balance, but you cannot deposit, place bets, or play games. Useful for a stop-and-think break after a tilted session.
Deposit limits Set a cap on total deposits over a defined window — between 24 hours and 7 days. Once the cap is hit, further deposits are blocked until the period resets. You can lower a deposit limit immediately; raising it requires waiting for the current period to expire — a deliberate protective design.
Betting limits Cap the total amount you can wager during a defined window (24 hours to 7 days). Useful as a complement to the deposit limit — you might allow yourself to deposit €200/week but cap wagering at €100/day to enforce session pacing.
Loss limits Cap the total amount you can lose during a defined period. When you hit the loss cap, the account is restricted from further wagering until the window resets, regardless of remaining balance.
Time session limit Set a hard cap on session length — when the limit is reached, you're prompted to log out.
Gambling history Full transaction history (deposits, withdrawals, wagers, wins) viewable in your account. Use this regularly to honestly assess scale and pacing — memory tends to overweight wins and underweight losses.
Self-exclusion Block your account from further gambling for a defined period (minimum 1 day) or indefinitely. Self-exclusion is requested via email to support@madcasino.io — chat-based requests (if a chat is ever introduced) will not be processed for self-exclusion. The official confirmation arrives via email and is binding from the date stated.